Your order will be proceed within 1-2 business days and the shipping time takes 3-6 business days. The total delivery time is 4-8 business days, Monday to Friday.

Yes, all orders receive a tracking number, which you will find in the order confirmation email.

Yes, please read our refund policy and contact us by e-mail at: info@norala.co.uk

Our customer service is available to you 7 days a week. Whether you have questions about our products, need support with your order or would like to return an item, we are there to help.